DCM (Plg) No.1280/10.27.00/2016-17
The Chairman / Managing
Director/Chief Executive Officer,
Public Sector Banks / Private Sector Banks/ Foreign Banks
Regional Rural Banks / Urban Co-operative Banks / State Co-operative Banks
Standard Operating Procedure
(SOP) for putting indelible ink on the finger of the customers coming to a
bank branch for SBNs
Please refer to our Circular No. DCM (Plg) No.1226/10.27.00/2016-17 dated
November 08, 2016 on the captioned subject. Based on feedback
received from various quarters, it is felt that there is a need to put in
place a Standard Operating Procedure (SOP) for such exchange of Specified
Bank Notes (SBNs). Accordingly, ROs are advised to put in place the
exchanging the SBNs, the concerned bank branch and post offices would put
indelible ink mark on the right index finger of the customer so as to
identify that he/she has exchanged the old currency notes only once.
indelible ink would be supplied to the bank/post offices by IBA in
coordination with the banks and consultation with RBI.
procedure would be introduced to begin with in the metro cities and
expanded to other areas later.
bank branch will be provided with black indelible ink bottles of 5 ml each.
The cap of the bottle includes a small brush for applying the ink.
indelible ink can be applied by the cashier or any other official
designated by the bank before the notes are given to the customer so that
while the exchange of notes is taking place, a few seconds elapse which
will allow the ink to dry up and prevent removal of ink.
ink on the index finger of the left hand or any other finger of the left
hand may not be used as a pretext to deny exchange of old
(P Vijaya Kumar)
Chief General Manager