DPSS (CO) RTGS No.1049/04.04.016/2018-19
The Chairman / Managing Director
/ Chief Executive Officer
of member banks participating in RTGS
Madam / Dear Sir,
Real Time Gross Settlement
(RTGS) System - Implementation of Positive Confirmation
Presently, the National
Electronic Funds Transfer (NEFT) system provides for sending a positive
confirmation to the remitter of the funds regarding completion of the funds
transfer, thus giving an assurance to the remitter that the funds have been
successfully credited to the beneficiary account. It has now been decided
that banks will provide the same facility to the remitter of funds under
the RTGS system as well.
2. Initially, the positive
confirmation feature in RTGS would be available for member banks wherein
both remitter and beneficiary banks access RTGS through thick client
interface / SFMS member interface. Member banks are expected to communicate
the same to their customers. The positive confirmation feature would be
subsequently enabled for member banks accessing RTGS through other channels
3. In this connection, a new
message format (camt.059) is being introduced to communicate an
acknowledgement to the remitting bank containing the date and time of
credit to beneficiary account. This message would flow from the beneficiary
bank to the remitter bank through the SFMS. After receiving the positive
confirmation from the beneficiary bank, the remitter bank shall initiate an
SMS and / or generate an e-mail to the remitter. The detailed process flow for the positive confirmation
process is appended.
4. All banks are required to put
in place systems to ensure straight-through-processing (STP) based
confirmation processing. The beneficiary bank shall ensure that such
confirmation message is sent as soon as the amount is credited to the
beneficiary account in CBS while the confirmation message from the
remitting bank shall be necessarily sent on a real time basis and in any
case not beyond one hour after receipt of credit message from the
5. The system of sending
positive confirmation to the customers shall be operationalised by banks at
the earliest but not later than two months from the date of this circular.
6. These directions are issued
by Reserve Bank of India, in exercise of the powers conferred by section 18
of Payment and Settlement Systems Act, 2007 (Act 51 of 2007).
Chief General Manager
Encl.: As above
flow on positive confirmation in RTGS
(DPSS (CO) RTGS No.1049/04.04.016/2018-19 dated November 15, 2018)
This document outlines the
process flow for electronic credit acknowledgement message (camt.059) to
the remitter bank by the beneficiary bank after successful credit to the
The process flow for successful
credits shall be as under:-
1. On successful credit to the
beneficiary account, the beneficiary bank will send a credit
acknowledgement message (camt.059) through SFMS in an automated manner.
2. The information in the
camt.059 message shall necessarily contain among others the date / time
stamp of credit and the UTR number.
3. On receipt of the camt.059
message from the beneficiary bank, SFMS will forward the same outward
camt.059 message to the remitter bank as an inward camt.059 message.
4. On receipt of the inward
camt.059 message, the remitter bank will update the transaction status as
"Credited to Customer" for the corresponding transaction.
5. Remitter bank shall
immediately forward the credit confirmation to the customer through SMS and
/ or e-mail according to the details provided. The message shall among
others contain the RTGS transaction number ascribed by the bank and / or
UTR number, the date / time stamp of credit confirmation, beneficiary bank
account number and amount.
Banks may approach officials of
IFTAS on email for the new
message format camt.059.