The commerce ministry on Thursday restarted its COVID-19 helpdesk to help resolve issues of exporters and importers related to international trade such as customs clearance delays and banking matters amid rising coronavirus cases. It was first started in April 2021.
The Directorate General of Foreign Trade (DGFT), an arm of the ministry, took this initiative to monitor the status of exports and imports, and difficulties being faced by trade stakeholders in view of the surge in COVID-19 cases.
"DGFT has operationalised a 'COVID-19 Helpdesk' to support and seek suitable resolutions to issues arising in respect of international trade," the Directorate said in a trade notice to all exporters, members of trade, export promotion councils and commodity boards.
The helpdesk will look into issues relating to import and export licensing, customs clearance delays and complexities arising thereon, import/export documentation, and banking matters.
Source : economictimes.indiatimes.com